For small businesses, response time is money. If you miss a call from a prospect, or let a customer service issue slip through the cracks, chances are you’ll feel the impact on your bottom line. And with calls coming in from a variety of sources, and many teams away from the office and on-the-go, it can be a challenge to keep up.
The Lead Center mobile app gives you the power to take control of your communications and handle more calls in more places. A unified inbox shows the activity of everyone on your team, so you can keep an eye on all your leads in one place. It’s like having the power of a call center in your pocket.
– Calls made to your CallRail tracking numbers will ring on your mobile devices.
– Choose any of your CallRail tracking numbers as your outbound caller ID. When a customer receives the call, it will look like the call is coming from that tracking number.
– Keep an eye on all of your interactions in a unified inbox.
– Connect directly into your CallRail account, so you can trace every call back to its marketing source.